Coverage Guide

Types of business insurance

Every policy answers a different question. This guide breaks down what each coverage actually protects, in plain language, so you can see which ones your business needs first.

8 core coverages 10 specialty coverages IT & MSP priorities

The eight core coverages

Most business insurance programs are built from these. Requirements vary by state, industry, and contract.

1

General Liability Insurance

Covers many third-party claims involving bodily injury, property damage, and advertising injury. For example, a client gets injured at your office.

Third-party claims
2

Professional Liability (Errors & Omissions)

Protects against covered claims that your professional services, advice, or work caused a client's financial loss. Important for IT consulting, bookkeeping, web design, and managed services.

Services & advice
3

Workers' Compensation

Helps cover eligible employee work-related injuries, including medical expenses and lost wages. Requirements depend on state law and business circumstances.

Employees
4

Cyber Liability Insurance

Helps cover certain cyber incidents, data breaches, ransomware events, recovery costs, and related liability, depending on the policy.

Data & systems
5

Commercial Property Insurance

Protects covered business property, such as computers, equipment, furniture, and buildings, against specified losses.

Your property
6

Commercial Auto Insurance

Covers certain vehicle-related business risks. Often necessary for company-owned vehicles and some business vehicle uses.

Vehicles
7

Directors & Officers (D&O) Insurance

Helps protect company directors and officers against covered claims alleging wrongful decisions or management acts.

Leadership
8

Product Liability Insurance

Covers certain claims involving injuries or property damage caused by defective products. Relevant if your business sells hardware or other products.

Products & hardware

Other important types of insurance

These fill gaps around the core coverages, or respond to a specific obligation such as a contract, a license, or a benefit plan.

Insurance type What it protects
Umbrella / Excess LiabilityAdds liability limits above certain underlying policies
Employment Practices Liability (EPLI)Claims involving discrimination, harassment, wrongful termination, and similar employment issues
Crime InsuranceCertain employee theft, fraud, and other covered crime losses
Business InterruptionCertain lost income and operating expenses after a covered disruption
Fidelity / Employee Dishonesty BondProtection against specified dishonest acts, depending on the bond
Surety BondsGuarantees certain contractual, licensing, or legal obligations
Key Person InsuranceHelps a business manage financial consequences of losing a critical person
Inland Marine InsuranceCovers certain equipment, tools, or property while in transit or away from business premises
Fiduciary LiabilityProtects against certain claims involving administration of employee benefit plans
Commercial General Liability for ContractorsLiability coverage tailored to qualifying contracting operations

Which insurance should an IT or MSP company carry?

For an IT business providing managed services, cybersecurity, migrations, hardware sales, and technical support, we would prioritize these five.

  1. General liability

    Third-party bodily injury and property damage claims.

  2. Professional liability / E&O

    Errors in IT work, migrations, configuration, or consulting.

  3. Cyber liability

    Cyber incidents, breach response, and covered liability.

  4. Workers' compensation

    Employee workplace injuries where required.

  5. Umbrella / excess liability

    Higher liability limits when client contracts require them.

Not sure where you land? The order above is a starting point, not a rule. Your contracts, headcount, vehicles, and the data you touch all change the answer.

Important: contract requirements

Some client contracts require specific limits, such as $1 million per occurrence for general liability or professional liability, and may require the client to be listed as an additional insured.

Requirements vary by contract and policy. Coverage is subject to the terms, conditions, and exclusions of the issued policy, and not every exposure described here is covered by every policy.

Ready to review your coverage?

Bring us your current declarations page or a client contract with insurance requirements, and we will tell you what is already covered and what is missing.

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